In our telephone or email interaction with customers, we may ask you to provide information to proceed with processing and fulfilling your purchase, to assist you with after sales support issues, to follow up with you after your product inquiry or purchase, to obtain your feedback or to advise you of the products The Leisure Store offers. In certain circumstances, providing your personal information will be optional and in other cases, such as completing your purchase, the information must be provided. If you choose not to provide required personal information, we will advise you if your purchase cannot be completed without such information.
To ensure the security of your purchase transaction, The Leisure Store uses the following payment mechanisms.
Personal information includes your name, address, phone number(s), e-mail address, type of business (applicable for corporate purchasers only), customer preference information, inquiry or order number (if you have made an inquiry or purchase), as well as such other personal information may be required. We do not use "cookies" when you visit our website.
If your shipment has a destination in the United States, in order to process your shipment, if the product you have ordered is shipped from Canada, U.S. Customs requires your Social Security Number. This information is provided only to those involved in the shipment process.
You can ask to be removed from our Product Information Mailing List at any time
Following your product inquiry or purchase, we may send you information about our products. If you do not want such mailings, tell us when you give us your personal information. At any time, later, you can easily opt-out of receiving further Product information Mailings by contacting us.
We keep personal information only for as long as is needed in order to meet the purposes set out in this Policy, including allowing us to meet any legal or regulatory requirements. Normally this will not exceed 7 years from when you have made your last purchase or enquiry.
The Leisure Store will comply within two weeks to provide you with a copy of your personal information or tell you the information we have on file. To protect you, The Leisure Store may require sufficient information to allow us to confirm that the person making the request is you before providing theinformation or making corrections.
You can request to have factual inaccuracies of your information corrected by contacting The Leisure Store by email or phone.
Other web sites, which may be accessed through links in our site, may collect personally identifiable information about you. The information practices of third-party web sites linked to The Leisure Store are not covered by this privacy statement and are not within The Leisure Store’s control.
You are solely responsible for maintaining the secrecy of your passwords or any account information that you provide to third party sites. If you post personal information online which is accessible to the public, you may receive unsolicited messages from other parties in return.
Your privacy concerns can be dealt with by contacting us at the coordinates below:
The Leisure Store Inc. 113 Benlea Drive Ottawa, Ontario K2G 3V3 1-866-575-2322 (toll free phone)
Our commitment to privacy will not change. However, in order to accommodate changes based on new legislation, legal developments (such as court decisions), or if the products that The Leisure Store offers changes, we reserve the right to amend this Policy from time to time. The date of the last update to this Policy is noted as the “Effective or Revision Date” in the bottom left hand corner.
April 1, 2015