Quality sunrooms, screen rooms, porch, patio enclosures, patio rooms, carports, decks and do it yourself kits from The Leisure Store Inc.

Provider of quality do it yourself kits:

  • screen room
  • sunroom
  • gazebo
  • patio room
  • patio enclosure
  • sun porch
  • sun porch enclosure
  • carport
  • patio roof
  • patio cover
  • deck flooring

Florence Product Line Manufacturer’s Warranty

Maintenance Notes

  1. In case of a defective or damaged part, or for any other questions concerning the product, please contact the manufacturer directly.
  2. Please have the parts list and part numbers on hand when ordering or requesting replacement parts.
  3. The product should not be installed adjacent to trees or a sloped roof. Snow and ice may slide onto the roof and cause it to collapse.
  4. While the product is designed for 4 seasons use, the roof must be kept free of accumulation of snow.


One Year Limited Warranty

This product has been designed and manufactured to meet the highest standards of quality and durability. Subject to the Conditions for Exercising the Warranty and the Limitations on the Warranty set forth below, it is warranted to be free of material and manufacturing defects for a period of one year from the date of purchase. Should the product become damaged, or the warranty period has expired, please contact Gazebo Penguin Customer Service Department for a complete schedule of replacement parts and prices.


Conditions for Exercising the Warranty

The warranty only applies to the original purchaser with the bill.

In order to properly exercise your warranty, please comply with the following:

  • Carefully inspect the contents of the carton for missing or damaged components.
  • Should you discover damaged or missing parts, do not return the product to the place of purchase, but contact Gazebo Penguin Customer Service Department at the numbers listed below:
    Montreal: (514) 276-3485 Elsewhere: 1-800-737-7174
  • You can also find a claim form to fill out online:
  • NOTE: Damages/missing parts must be reported within 30 days of delivery.


Limitations on the Warranty

  • The product is not warranted against damages due to vandalism, abuse, falling or thrown objects, or accumulation of snow.
  • The product is not warranted against damages due to extreme weather conditions, such as thunderstorms, hail, strong wind or snow storms, or any other acts of God.
  • The product is only warranted in the event it is installed in accordance with the Gazebo Penguin’s written instructions enclosed with the product.
  • The product is not warranted in the event it has been improperly anchored.
  • We reserve the right to replace or repair any defective product or parts at our discretion.


Email: info@aleisurestore.com

TOLL FREE: 1-866-575-2322
LOCAL: 613-482-0880


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Our Prices are your total cost delivered to your door in continental U.S. or Canada. See Shipping Policy for details.